We understand that you may have questions about us and the way we organise trips. And, naturally – we have the answers! Here are some of the frequently asked questions. If you don’t see your query in the list, feel free to reach out to us at PHONE NUMBER or EMAIL ID.
1. It’s mandatory for guests to carry valid ID proof issued by Indian government
2. The token amount of 1,000 is non-refundable. However, in case of cancellation it can be adjusted with future trips
3. Consumption and possession of narcotics and banned items are strictly prohibited
4. Carrying, buying, possession of weapons, toxic materials, and fireworks are strictly prohibited
5. If an individual is found guilty under Indian law during the trip then management won’t be responsible for him/her
6. MakeMyTrekk reserves the complete right to evict any camper at any point during the trip without refund for violating camp rules
7. The company is not responsible for safety of the campers outside the MakeMyTrekk designated premises
8. MakeMyTrekk will not bear the responsibility of damage or loss of any good by the campers and belonging to the campers
9. Bringing guests in MakeMyTrekk designated premises without prior notification is not allowed
10. Injuries or loss/theft during the trip is not management’s responsibility
11. Campsite slots will only be confirmed after receiving full payment
12. In case of broken transport, campers have to wait until it gets fixed. There’s no provision for replacement transportation
13. Tickets or slots once books cannot be refunded or exchanged
14. MakeMyTrekk is not liable for changes in plan due to Act of God
15. Campers are obligated to keep the environment clean during the entire trip